My husband’s permesso (permesso di soggiorno) was ready several months ago, but the SMS never arrived. We went to the questura (local immigration police office) three times — they wouldn’t hand it over and didn’t explain anything about the mail. In the end he picked it up with me when I had already received the notification. For those who received the notification by post — to which address does the questura send it?
Detailed breakdown of the topic: Timeframes at the questura by Italian cities, documents, status