I submitted a request for a Nulla Osta for self-employment (Nulla Osta per Lavoro Autonomo) a few months ago and since then there’s been complete silence — they don’t reply to letters. Besides filing a petition with TAP, are there any other ways to push the process? And what happens if I submit again through a different region — will the first application be canceled or not?
Regarding another region - this doesn’t automatically cancel the first application, but it creates confusion in the system that can later result in both being rejected. When I was waiting for an answer from the prefecture, the lawyer advised an official letter sent by raccomandata A/R (registered mail with return receipt) - after that they are obliged to reply within 30 days under Law 241/90. TAP is the next step if they also stay silent after the raccomandata.
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We sent, with a lawyer, to the Questura in Genoa after the deadlines — a reply came saying the case is in progress, wait further; since then four months have passed and we’re still waiting. A raccomandata (registered letter) or PEC (certified email) sent with a lawyer work in the sense that they get responses — but the replies are like “wait and you’ll see, everything is in progress.” You can’t go there in person without an appuntamento (appointment) — they send you away, telling you to make an appointment in six months and sort it out. And also: they won’t even look at ordinary email like Gmail.
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we had an attempt to transfer the application from the nulla osta of Bologna to another region — immediately after the ricevuta (receipt) we officially wrote to the questura (police headquarters). they replied that a transfer is impossible: the application is strictly tied to the questura that accepted the KIT (кит). so if you submit again through another region, that’s a parallel application, not a transfer, and the system shows that right away.
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I saw a similar situation in Milan — the application sat unanswered for several months, and then it turned out that the Questura (police headquarters) was simply waiting for a declaration letter from the Italian clients about future cooperation and hadn’t communicated that at all. It’s worth checking whether there are any unanswered requests for documents from their side — sometimes everything just gets stuck until you nudge them.
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An Italian lawyer really helps — at the very least they’ll listen. It could be anything: from a technical malfunction on their site (no more than a trick) to “a complex case, requires further review.” Previously, after 120 days they used to issue a notice of refusal (preavviso di rifiuto) — at least there was an opportunity to respond. Now that practice has changed, and no notification is given.
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I wrote to them via PEC (Posta Elettronica Certificata, certified email) — they replied the next day and asked me to send one more document. I sent everything; three months went by — and then silence again. As for the reasons for the delays: someone with Italian contacts said they’re currently understaffed, their efforts are focused on certain categories of applications, and the rest are just left hanging. Whether that’s true I don’t know, but at least it’s some kind of explanation.
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About August — when I applied at the Questura in Savona, they said that month is effectively excluded from processing. If the application was submitted in June, the three-month period is counted from September. Part of the silence is just seasonal.
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There’s one more factor — the application date. Spring–summer applications are a separate category — many of them are still pending even now. Autumn ones are handled differently: one person applied on October 23 and got the visa on December 11. The difference is obvious. If you applied in the summer, it’s not just the office’s workload — it’s also your position in the overall queue.
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